Last updated: February 25, 2026

This website is owned and operated by KATO Sayaka, an individual sole proprietor based in Japan.

All goods and services are sold and provided directly by KATO Sayaka.

This store offers:

・Japanese hair ornaments (kanzashi)

・Flower arrangement instruction services

・Personal consultation services

All goods and services are offered under the registered trademark SHOKASANMEI®.

Douai Kotome® represents the jewelry line of the trademark owner.

All orders are processed through the BASE platform and its designated third-party payment providers.

Full payment is required before shipment or confirmation of services.

You are solely responsible for any applicable taxes, customs duties, and related fees.

Shipping timeframes are estimates only.

Risk of loss and title transfer to you once the product is handed over to the shipping carrier in Japan.

We are not responsible for delays, losses, customs inspections, seizures, or damage caused after shipment.

All sales are final.

Claims for damaged or defective products must be submitted within 7 days of receipt with photographic evidence.

Instruction and consultation services are non-refundable under any circumstances unless canceled by us.

Some products contain small parts, pins, sharp components, or metal materials and are not intended for children or pets.

Keep products out of reach of children and pets. Improper use, handling, or storage may result in injury, choking, or accidental ingestion.

You are responsible for safe handling, proper storage, and supervision. We are not responsible for injuries, damages, or losses resulting from misuse, negligence, accidental ingestion, or improper supervision.

Consultation services are provided for informational and entertainment purposes only.

No medical, legal, financial, psychological, or professional advice is provided.

No specific results or outcomes are guaranteed.

You assume full responsibility for any decisions made based on consultation services.

SHOKASANMEI® and Douai Kotome® are registered trademarks owned exclusively by KATO Sayaka.

Unauthorized use of any intellectual property is strictly prohibited.

All products and services are provided "as is" and "as available" without any express or implied warranties, including but not limited to merchantability or fitness for a particular purpose.

To the maximum extent permitted by law:

KATO Sayaka shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

Total liability shall not exceed the amount paid for the product or service.

You agree to indemnify, defend, and hold harmless KATO Sayaka from any claims, liabilities, damages, losses, and expenses arising out of:

・Your use or misuse of products or services

・Violation of these Terms

・Violation of any applicable laws

Any dispute arising out of or relating to these Terms, the website, or any products or services shall be resolved exclusively through binding arbitration conducted in Japan.

Arbitration shall be the sole and exclusive method of dispute resolution.

You waive any right to participate in class actions, class-wide arbitration, or jury trials.

These Terms are governed exclusively by the laws of Japan.

Any arbitration or legal proceedings shall take place in Japan.
We reserve the right to update these Terms at any time.Continued use of this website following any changes constitutes your acceptance of the revised Terms.